Shipping policy

Thank you for shopping with us! We want to make your experience as smooth as possible, so here's some information about our shipping policy.

Shipping Locations

We offer international shipping and can ship to most countries. However, please note that shipping rates may vary depending on the destination country. We ship some products from the United States and some from China or Taiwan.

Shipping Rates

Shipping rates are calculated based on the weight and size of the products, as well as the destination country. You can see the shipping rate for your order during checkout.

Delivery Time

Delivery time varies depending on the destination country and the shipping method selected at checkout. We aim to ship all orders within 1-3 business days, and delivery times typically range from 7-21 business days. Please note that delivery times may be longer for certain countries.

Import Duties

Please note that some countries may require you to pay import duties or taxes on your order. Import duties and taxes are the responsibility of the customer and are not included in the price of the product or the shipping fee. We recommend that you check with your country's customs office to determine any additional costs prior to placing your order.

Shipping Issues

If you have any issues with your order, such as lost or damaged items, please contact us as at info@departedreality.com soon as possible so we can help resolve the issue.